recall notice

attention, please!

PLEASE NOTE:
Tony’s Chocolonely is recalling certain batches of 3 specific products, due to the potential presence of a small natural foreign object - small stones - in the product. Whilst the chance of any individual product being affected is low, we have decided to take this step in order to ensure the safety and satisfaction of Tony’s Chocolonely consumers.

The 3 products affected are the Dark Almond Sea Salt 180g and 90g bars and the Everything (UK) Melk Karamel Amandel Noga Pretzel Zeezout (NL) with specific lot codes.

In some of the bars with these LOT codes small stones between 6 and 13 mm in size can be present. The possible presence of these small stones constitutes a choking hazard and a risk of injury to the mouth.

A lot code is a unique identifier assigned to a specific batch or quantity of products manufactured under the same conditions, used for tracking and traceability. It is printed on the side of the bar starting with the letters L or LG.

This recall only affects these specific products and lot codes. All other Tony’s Chocolonely products remain safe to consume and are not impacted.

Do you have a bar with the impacted lot number(s)? Please don’t eat the chocolate. Instead, we kindly ask you that you return the product to the store where you bought it for a refund or replacement.

questions you might have

Certain batches of 3 specific Tony’s Chocolonely’s bars were impacted. You can identify these by their 'lot code', which is printed on the side of the bar starting with the letter L.

Products with the following lot numbers are affected:

NL:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164152, 162729, WL162729, 163060, 163518
Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt, 90g – lot number 4347
Patterned turquoise and red bar and yellow lettering, with a yellow flavor ribbon: Melk karamel amandel noga pretzel zeezout, 180g – lot number 4333

UK:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164078, 162633, 162614, PL162614, 163061
Patterned pink and mint green and orange lettering with a yellow flavor ribbon: Everything bar, 180g – lot numbers 4331, 4332, 4333

DACH:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164082, 162729
Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt, 90g – lot number 4346

IL:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 163074

BE:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 163696

AU and NZ:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 162695

Denmark/Norway/Sweden/Finland:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 163043, 162702
Turquoise and red lettering, with a yellow flavor ribbon: Greatest bits 180g – lot numbers 4326, 4327

Certain batches of 3 specific Tony’s Chocolonely’s bars were impacted. You can identify these by their 'lot code', which is printed on the side of the bar starting with the letter L.

Products with the following lot numbers are affected:

NL:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164152, 162729, WL162729, 163060, 163518
Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt, 90g – lot number 4347
Patterned turquoise and red bar and yellow lettering, with a yellow flavor ribbon: Melk karamel amandel noga pretzel zeezout, 180g – lot number 4333

UK:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164078, 162633, 162614, PL162614, 163061
Patterned pink and mint green and orange lettering with a yellow flavor ribbon: Everything bar, 180g – lot numbers 4331, 4332, 4333

DACH:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164082, 162729
Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt, 90g – lot number 4346

IL:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 163074

BE:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 163696

AU and NZ:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 162695

Denmark/Norway/Sweden/Finland:

Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 163043, 162702
Turquoise and red lettering, with a yellow flavor ribbon: Greatest bits 180g – lot numbers 4326, 432

No, it is only specific batches of 3 products that are affected. All other Tony’s products remain safe to consume and are not impacted.

Currently, we are only recalling products from the specified lot codes that have not been eaten.

check the lot code, and if it is one of the products affected, do not eat it.
Please take the product back to the retailer you bought it from.
if you have bought online or you are unable to return to the store, fill out the form at the bottom of this page and upload a picture of your wrapper with the lotcode so we can replace it or issue a refund.

Once we started to receive consumer complaints, we were able to trace the issue back to one of our almond suppliers. After further investigation, it appears that a new origin of almonds in a limited batch was insufficiently processed at the supplier's factory, resulting in a risk of foreign objects - small stones - being present in the final products that were made.

recall form

Do you have a bar with an affected LOT code? You haven’t eaten it yet? Let’s keep it that way and tell us all about it below.

Dear Tony’s Chocolonely,

I am writing to you because

what bar is it?

product